i heart Wines

Privacy & Cookie policy

Data Security

i heart Wines respects your right to privacy and your own personal space. Protection of data related to your person, such as your name, address, telephone number or e-mail address, is accordingly a matter of great importance to us. We strictly observe the relevant laws in acting to ensure that we provide this.

Storage and processing of personal data

No data related to your person will be collected via our website without your consent. You, and you alone, shall decide whether or not you reveal such data, in the context of a survey, a competition or registration, etc. We would generally use such personal data in order to answer your enquiries, to give you information on offers that you may have requested, or to facilitate access to these for you. As part of our customer relations services, it may prove necessary to store personal data provided by you, processed or given to one of our associated companies. This is done solely to enable us to cater for your wishes more effectively, to improve our products, or to inform you about the products we offer. Data will therefore be used solely for the purpose of customer administration, product surveys or marketing, and only to the extent necessary in each case. If you do not wish to leave your personal data with us in support of our customer relations, and moreover notify us of this electronically or by post, then we shall naturally respect your wishes and remove them. In no case shall we sell your personal data to third parties, market them, or in any way release them. Furthermore, our staff and agencies are instructed by us to remain silent and to protect your privacy and personal space.

We may share the information of credit customers with credit reference agencies and other companies to assist in credit decisions, for fraud prevention and to pursue debtors.

As an element in the technical administration of the website, we have taken technical and organizational steps to protect your data against deliberate or accidental manipulation, access by unauthorized third parties, loss, interference, destruction or alteration. We continuously update this protection in line with the further technological developments.

Automatically collected data unrelated to persons

When you visit our website, small pieces of information are occasionally collected automatically. Such items are not related to any specific person and consist, for example, of information about the internet browser being used, the total number of calls, average duration of call, the pages consulted, the domain name of the website from which you accessed our website, etc. We shall only use such data to enhance our website and adapt it to the requirements of our customers.

Data automatically lodged in your computer (“Cookies”)

When you visit our website, it is possible that data in the form “cookies” is lodged in your computer so that you can be automatically identified the next time without the use of any data related to your person. This permits us to monitor preferences so that our website can be optimally arranged. If you do not want our website to identify your computer when you make a call, then you can set your computer’s internet browser to delete all cookies in your computer, to block cookies, or to warn you before storing a cookie.

Our website uses 8 cookies which fall into 3 basic categories, these are 'essential cookies', 'analytics cookies' and 'functional cookies'.

  1. Essential Cookies - Some cookies are essential for the operation of our website. For example, some cookies allow the Content Management System we use to track your browsing session and identify you if you are logged in. This ensures that you can access the information you should be able to.
  2. Analytics Cookies - We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to improve the website and more quickly identify and fix any issues that arise. For example, we might use analytics cookies to keep track of which pages are most popular and to determine why others are not.
  3. Functionality Cookies - We use functionality cookies to allow us to remember your preferences. For example we may give you the option to have your username remembered if you access a password protected area or recall a preference for information of a particular type on the home page. Third party services such as Twitter, Facebook, Google Plus and AddThis may also write cookies to your computer which may be used 'on' our website to determine if you are logged in to those services should you choose to 'share' content socially.

The table below details the specific cookies that are read and written by this website (domain). This excludes cookies that are set as a result of third party services we use.

Cookie Name Category/Description More Information
Google Analytics _utma, _utmb, _utmc, _utmz Analytics - These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Analytics Privacy Policy
PHP / ExpressionEngine PHPSESSID, exp_last_activity, exp_last_visit, exp_tracker Essential - These cookies are used by the scripting language 'PHP' and our website Content Management System (ExpressionEngine) to track your session state anonymously. The exp_last_activity and exp_last_visit cookies have a lifetime of 1 year and the exp_tracker and PHPSESSID cookies expire when you close your browser window.  

You can disable cookies for this and any website you visit using controls built into your web browser. You can use your web browser (eg Internet Explorer) to:

  • delete all cookies
  • block all cookies
  • allow all cookies
  • block third-party cookies
  • clear all cookies when you close the browser
  • open a 'private browsing' session
  • install add-ons and plug-ins to extend broswer functionality

You can find full guidance on how to disable or otherwise control cookies that are written to your computer by your web browser at the corresponding browser vendor websites:

Browser More Information
Microsoft Internet Explorer http://support.microsoft.com/kb/278835
Google Chrome https://www.google.com/chrome/intl/en-GB/more/privacy.html
Mozilla Firefox http://support.mozilla.org/en-US/kb/Clear%20Recent%20History
Apple Safari http://support.apple.com/kb/PH5042
Opera http://www.opera.com/browser/tutorials/security/privacy/
  1. You can find out more about cookies, at AboutCookies.org and AllAboutCookies.org.
  2. You can opt out of being tracked by Google Analytics across all websites by visiting http://tools.google.com/dlpage/gaoptout.

If you have any further questions or queries about how we use Cookies on our website don't hesitate to contact us.

Children

i heart Wines expressly encourages all parents and other persons supervising children to give them guidance on the safe and responsible handling of personal data on the internet. In particular, children must be instructed not to communicate any personal data to our website without the prior consent of parents or other supervisory persons. i heart Wines  will not knowingly collect or in any way utilise any personal data relating to children. Moreover, i heart Wines does not try to appeal to children with the design of its website and the products presented there. No person under the age of 18 should use this site.

Your right to information, questions and comments

Should you have any queries or comments regarding data protection on our website, or in particular wish to view or update any data relating to your person, then please contact us at any time.